중학생들의 편의점 PB상품 선택속성이 재 구매의도에 미치는 영향 : 기대충족의 매개효과 중심으로
Influence of PB Product Selection Attributes of Convenience Stores on Middle School Students on Repurchase Intention : Focusing on the mediating effect of meet expectation
The ultimate goal of this study is to investigate and present the meaningful relationships between convenience store PB product selection attributes to middle school students' expectations and intention to repurchase them. The questionnaire was conducted on 180 middle school students in Daejeon for eight days from November 18, 2019 to November 26, 2019. A total of 180 cases were collected and 176 of them were finally analyzed, excluding four inaccurate cases. The study hypothesis was verified through frequency analysis, exploratory factor analysis, reliability analysis, and regression analysis using SPSS 23.0 as an analysis method. We looked at the impact of expectation fulfillment and repurchase intention by setting the brand / design / quality / price as the optional attribute factor. As a result of the analysis, first, the price and quality of PB product selection attributes had a positive effect on expectations. Second, the quality of the PB product selection properties had a positive effect on the intention of repurchase. Third, expectation fulfillment had a positive effect on the intention of repurchase. Fourth, it was confirmed that the quality of the selected properties of PB products had a positive effect on the intention of repurchase as expected. Therefore, based on the results of this analysis, the study was able to confirm that middle school students put more weight on price and quality when choosing convenience store PB products, and that meeting the product's expectations had an impact on re-purchase.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 편의점 PB상품의 선택속성 2. 기대충족 3. 재 구매의도 Ⅲ. 연구설계 1. 연구모형 및 가설의 설정 2. 조작적 정의 및 설문지 구성 3. 조사방법과 조사기간 Ⅳ. 성과분석 1. 조사대상자의 인구통계학적 특성 2. 타당성과 신뢰도 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.