The purpose of this study is to investigate value of consumption, Airline Selective Attributes, behavior (Low-cost domestic airlines).In order to collect data, this study conducted a survey of low cost airline users from July 1 to July 31, 2019 to retrieve 200 valid samples.Part 179 of the questionnaire was used for the empirical analysis, except for parts 21 of the collected questionnaire that were considered inconsistent, unresponsive, or problematic.The results on analysis of hypotheses were as follows. In hypothesis 1,value of consumption had a positive(+) influence on selective attributes. In hypothesis 2,selective attributes had a positive(+) influence on behavior. In hypothesis 3, value of consumption had a positive(+) influence on behavior. Thus, all of the hypotheses were adopted. The rssults of the study show that consumers choose airlines for their emotional value - experience that has been more satisfying than expected to cost - future behavior can be concluded that experience in-flight service does not have a significant impact on behavior because they already recognize the quality of the in-flight service. These findings provide implications for what areas airlines should focus on when considering steps to get a consumer's choice, and improving the quality of service to satisfy the selected consumers.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 소비가치 2. 항공사 선택속성 3. 행동의도 Ⅲ. 연구설계 1. 연구모형 2. 가설설정 3. 변수의 조작적 정의 및 측정척도 4. 자료수집과 분석방법 Ⅳ. 분석결과 1. 표본의 특성 2. 측정척도의 타당성 검토 3. 가설검증 Ⅴ. 결론 참고문헌
키워드
Value of ConsumptionAirline Selective AttributesBehaviorLow-Cost Airlines(domestic).
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.