Earticle

초록

영어

Information technology is an effective means for raising firm competitiveness. In fact, what to purchase or how to purchase it must fall under a highly complex decision-making in which many different stakeholders are involved. These stakeholders are often known to take a defensive behavior. That is, instead of working toward a common goal of organizational performance, each individual of these stakeholders tends to act defensively to avoid risks he/she faces or minimize subsequent changes. Despite a frequent occurrence of defensive behavior in the process of IT purchasing, there has been no research about defensiveness in IT purchasing. Our study aims to elicit different types of defensive behavior in IT purchasing situations and to identify causes of these defensive behaviors. To this end, we surveyed IT professionals having much experience in IT purchasing and took a qualitative analysis on their opinions. We found out that there exist 9 different types of defensive behavior in IT purchasing and identified a set of factors causing the defensiveness and a set of their consequences.

목차

Abstract
1. 서론
2. 기존 연구
2.1 기업의 IT 구매 활동 정의
2.2 방어적 행동 유형
3. 기업의 IT 구매 프로세스 정의
4. IT 구매에서 방어적 행동의 식별
5. IT 구매에서 방어적 행동 분석
5.1 IT 구매의 방어적 행동 유형
5.2 IT 구매의 방어적 행동을 유발하는 원인과 결과
5.3 국내 전형적인 IT 구매 시나리오
5.4 IT 구매의 방어적 행동을 제거하기 위한 방안
6. 연구의 요약 및 향후 연구 방향
References

키워드

저자

• 김성근 [ Sung Kun Kim | Professor, School of Business, Chung-Ang University ] Corresponding Author
• 안남규 [ Namkyu Ahn | Ph.D Student of School of Business, Chung-Ang University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005