호텔종사원의 일과 삶의 균형(Work-Life Balance)과 삶의 질 및 혁신행동과의 관계에 대한 연구 : 삶의 질의 매개효과를 중심으로
The impact of hotel employees’ work-life balance on innovative behavior : focusing on the mediating of quality of life
The purpose of this study is to investigate and analyze the impact of Work-Life Balance in hospitality on Quality of Life and Innovative Behavior. The results from this empirical study with 269 samples of hotel employees in Seoul show that 1)H1-1, H1-2: work-family and work-leisure balance on quality of life is adopted but H1-3: work-growth balance on quality of life is rejected, 2)H2-1, H2-2: work-family and work-leisure on innovative behavior but H2-3: work-growth balance on innovative behavior is rejected, 3)H3: quality of life on innovative behavior is adopted, 4)H4-1, H4-2: the impact of quality of life as mediator the relationship between work-family & work-leisure balance and innovative behavior is adopted, but work-leisure balance and quality of life is rejected. The meaning of this research and practical implications include the following. It will be necessary to schedule shift-work to have enough leisure activities and take care of the family. Despite that work-growth balance is rejected, human resource management would encourage employees to find their self-development. And, since it is no longer the best way for hotelier as emotional labor to give material rewards, there should be the differentiated way such as psychological rewards to control them in human resource management. For future research, it will be more samples of a survey and expanded sample area. And even, comparative study of the relationship between rooms and F&B department will be reasonable.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 일과 삶의 균형 2. 혁신행동 3. 삶의 질 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 변수의 추출 및 설문지 구성 3. 표본의 설계 및 분석방법 Ⅳ. 실증분석 1. 표본의 일반적 특성 2. 자료의 타당성 및 신뢰성 검증 4. 상관관계 분석 5. 연구모형의 분석 Ⅴ. 결론 참고문헌
키워드
Work-Life BalanceInnovative BehaviorInnovationQuality of Life.
저자
김태욱 [ Taeuk Kim | Florida States University, Dedman School of Hospitality, Visiting Scholar ]
윤선미 [ Sunmi Yun | Florida States University, Dedman School of Hospitality, Visiting Scholar ]
교신저자
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.