This study was conducted to see effects of beauty education service quality on beauty educating satisfaction, and its subjects were 380 trainees attending beauty education institutes located in Seoul and Gyeonggi-do. Hypotheses, targeting beauty education institute trainees, were made to see how beauty education service quality, satisfaction and intention for more classes are related to one another and to see if there is average difference in them and its outcome is stated as follows; its hypothesis that beauty education service quality has grip on beauty education service satisfaction was analyzed to select professionalism, managerial convenience and facility convenience among beauty education service qualities as major factors with effect on growth satisfaction. A second hypothesis that beauty education service quality has grip on recommendation and intention for more classes was analyzed to select responsiveness, professionalism, managerial convenience and facility convenience as major factors with effect on recommendation and intention for more classes among beauty education service qualities. A third hypothesis that beauty education service satisfaction has grip on recommendation and intention for more classes was analyzed to select growth satisfaction and knowledge satisfaction among beauty education service satisfactions as major factors with effect on recommendation and intention for more classes.
목차
Abstract Ⅰ. 서론 1. 연구의 필요성 2. 연구의 목적 Ⅱ. 이론적 배경 1. 교육서비스 품질 2. 교육 만족도 3. 미용교육 Ⅲ. 연구 방법 및 절차 1. 연구가설 2. 자료수집 및 연구대상 Ⅳ. 연구 결과 및 고찰 1. 연구대상의 인구통계학적 특성 2. 실증분석 결과 Ⅴ. 결론 참고 문헌
키워드
education service qualityeducation satisfactionbeauty education
본 학회는 뷰티산업의 이론, 정책, 현황 등에 관한 학문연구와 보급 및 산업계를 연계시켜 기술발전과 마케팅 및 경영전반에 대한 지원활동을 통해 한국 뷰티학계 및 산업계의 발전과 글로벌화에 기여함을 목적으로 한다.
1. 학술연구발표 및 활동
2. 학술지 및 연구 자료의 출판, 학술세미나 개최
3. 정부 및 기타 공공기관의 학술교육 수탁사업 추진
4. 뷰티산업의 발전을 위한 산학연 국내 외 공동학술 활동
5. 뷰티산업 종사자를 위한 전문 인력양성, 재교육 및 해외진출사업 지원
6. 뷰티산업의 제조 및 서비스 사업의 활성화 지원
7. 뷰티산업의 글로벌화를 위한 마케팅 전략 수립 지원
8. 뷰티산업계의 사회적 기업 양성지원