항공사 애플리케이션 재사용의도에 대한 연구 : 확장된 통합기술수용모델 2(UTAUT 2)을 적용하여
A study on the intention to reuse mobile airline application : An application of the unified theory of acceptance and use of technology 2(UTAUT 2) model
The purpose of this study is to investigate the impact of mobile airline application on consumer’s attitude and intention that applying the unified theory of acceptance and use of technology 2. To meet that purpose, empirical data were gathered from an online survey of consumers with mobile airline apps installed. Firstly, the effect of each variables(performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value, habit) on the attitude toward use was verified. The attitude toward use was verified the influence relation to the reuse intention afterwards. Secondly, the analysis showed that performance expectancy, facilitating conditions and hedonic motivation has an effect on the attitude toward use. Finally, the conclusions drawn from this study indicated that performance expectancy, facilitating conditions and hedonic motivation have a significant effect to the attitude toward use. Based on this research, it will show important implications for marketing strategy of mobile airline application.
목차
ABSTRACT I. 서론 II. 이론적 배경 1. 확장된 통합기술수용모델 2(UTAUT 2) 2. 항공사 애플리케이션에 대한 연구 III. 연구설계 1. 연구모형 2. 변수의 조작화 3. 조사 설계 및 분석방법 IV. 분석결과 1. 표본의 특성 2. 측정변수의 신뢰성 검증 및 요인분석 3. 연구가설 검증 V. 결론 참고문헌
키워드
Airline AppsAttitude toward UseIntention to Reuse Mobile AppsUnified Theory of Acceptance and Use of Technology 2(UTAUT 2) Model.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.