The purpose of this study is to investigate the influence of emotional leadership on supervisor trust as a factor affecting organizational effectiveness of employees and to suggest strategic implications of emotional leadership for hotel business to gain competitiveness advantage. The purpose of this study is to suggest the basic research data that can contribute to the maximization of hotel organization capacity. First, hypothesis 1 emotional leadership 's relationship management ability, self-recognition ability, and self -management ability had a positive effect on' superior trust ' Were not significant. Second, Hypothesis 2-1 'Superior trust' has a positive effect on job satisfaction. Hypothesis 2-2 that 'boss trust' has a positive effect on 'organizational commitment’. Third, Hypothesis 3-1 showed that 'relationship management ability', 'self-recognition ability' and 'self- management ability' of 'emotional leadership' had a positive effect on 'job satisfaction' The factors were not significant. The results of this study are as follows. Hypothesis 3-2, emotional leadership 'relationship management ability' and 'self-recognition ability' showed positive influence on 'organizational commitment' Were not significant.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 감성리더십 2. 상사신뢰 3. 조직유효성 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 변수의 조작적 정의 3. 표본의 설계 Ⅳ. 분석결과 1. 인구통계학적 특성 2. 타당성 및 신뢰도 검증 3. 가설검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.