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호텔등급제도개선을 통한 질적 일자리 창출에 관한 연구
The study for creation of qualitative employment through improvement of hotel rating system
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- 발행기관
- 관광경영학회 바로가기
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- 간행물
- 관광경영연구 바로가기
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- 통권
- 제22권 제7호 통권 86호 (2018.12)바로가기
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- 페이지
- pp.603-623
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- 저자
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- 언어
- 한국어(KOR)
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- URL
- https://www.earticle.net/Article/A344902
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5,700원
원문정보
초록
- 영어
- The purpose of this study is to create qualitative employment through improvement of hotel rating system. In order to achieve this goal, we used in-depth interviews, one of the qualitative research methods. In-depth interview's questions were defined to four things reflecting the purpose of the study. First, when asked the question about the quality of employment of a hotel company, not all respondents showed much difference to existing studies in a fundamental response. It was similar in terms of the quality of employment of other companies, such as decent wages, job security, working conditions, and opportunities for development. Due to the nature of the hotel industry, a majority of respondents emphasized such as working intensity, working hours and wage levels maintaining basic quality of life. Second, when asked have to provide a decent job as one of the social responsibilities of a hotel company, all but one respondents agreed. Third, as a matter of hotel rating system, hotel rating system itself is not keeping speed with hotel industry development itself, and the expertise of the staff who rates the hotel is lacked and has an outdated view. Even if professional staff evaluate, in other field they are same as the public. questioned the fairness and reliability of the assessors, including the expectation of a five-star hotel service and facilities at the three star hotel. It also pointed out that the importance of the facility's quantitative aspects is still high, impeding the development of various types of hotels. Fourth, all experts expressed their sympathy for the relatively low level of wages in the hotel industry and acknowledged that efforts were needed to find ways to improve the quality of wages. In response to claims that quality of employment should be linked to the hotel rating system, many said that only five star hotels should be added as bonus points.
목차
ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 호텔등급평가
2. 질적 일자리
3. 기업의 사회적 책임
Ⅲ. 연구방법 및 연구 대상
1. 연구방법의 설정
2. 연구대상 및 분석방법
Ⅳ. 분석결과
1. 참여자의 일반적 특성
2. 연구결과
Ⅴ. 결론
참고문헌
키워드
Qualitative Employment Social Responsibilities of A Hotel Company Hotel Rating System.저자
간행물 정보
발행기관
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- 발행기관명
- 관광경영학회 [Tourism Management Research Organization]
- 설립연도
- 1997
- 분야
- 사회과학>관광학
- 소개
- 관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.
간행물
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- 간행물명
- 관광경영연구 [Journal of Tourism Management Research]
- 간기
- 연7회
- pISSN
- 2092-528X
- 수록기간
- 1997~2021
- 십진분류
- KDC 326 DDC 338
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