외식기업의 사회적 책임(CSR)활동과 신뢰, 구매의도와의 관계 연구 : 대전지역을 중심으로
A Study on the Relationship between Corporate Social Responsibility, Trust, and Purchase Intention of Restaurants : Focusing on Daejeon Area
The purpose of this study is to analyze relationship between CSR activities, trust, and purchasing intention of Daejeon area eateries. In other words, to analyze the effect of CSR activities on trust and trust on purchasing intention. In order to achieve this goal, we conducted an empirical analysis of customers who have visited eateries in Daejeon area. The sample survey method, which is a non-probabilistic sampling method, was used from May 1st to May 30th, 2018. A total of 250 questionnaires were distributed and 232 questionnaires were collected and except 3 unsuitable or inconsistent questionnaires. Thus, 229 questionnaires were finally coded. A statistical package program(SPSS 18.0) was used for frequency analysis for understanding the demographic characteristics, factor analysis, reliability test, correlation analysis for every single measurement variables. Finally, we conducted structural equation modeling analysis through AMOS 18.0 statistical package program to verify structural model. As a result, it was found that there are significant effects between CSR activities and trust, trust and purchase intention. Thus, both academic and practical perspectives are suggested. We hope that the result of this study will broaden the scope on CSR activity, trust, and purchase intention on food service industry.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 사회적 책임활동 2. 신뢰 3. 구매의도 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 가설설정 3. 측정변수 및 설문지 구성 4. 자료수집 및 분석방법 Ⅳ. 실증분석 1. 조사표본의 일반적 특성 2. 측정변수의 신뢰성 검증 및 탐색적 요인분석 3. 측정변수의 판별타당성 검증 4. 측정변수의 판별타당성 검증 5. 측정변수의 판별타당성 검증 Ⅴ. 결론 참고문헌
키워드
CSRCorporate Social ResponsibilityTrustPurchase Intention.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.