카지노기업에서의 종사원의 심리적 계약이 개인 창의성과 혁신행동에 미치는 영향 : 개인 창의성의 매개효과를 포함하여
The Effects of Employees' Psychological Contract on Creativity and Innovative Behaviors in the Setting of Casino : Including Mediating Role of Creativity
This research was conducted to analyze how psychological contract affected employees’ individual creativity and innovative behaviors, including mediating roles of individual creativity in the setting of casino corporations. Based on the theoretical predictions, empirical test was conducted. The data acquired from 284 employees who worked in casino corporations of Korea were analyzed utilizing structural equation modeling(SEM). The research findings were as follows. First, relational psychological contract positively influenced employees’ individual creativity while transactional psychological contract didn't influence the creativity. Second, employees’ individual creativity positively influenced their innovative behaviors. Third, employees’ individual creativity had a mediating role in the causal relationship between relational psychological contract and their innovative behaviors, but had not in case of transactional psychological contract. Based on these results, first, it is necessary for casino CEOs to consider or foster relational psychological contract, including provision of consulting program for employees’ stress management and making employees know continuous support from organization. Second, it is inevitable for casino CEOs to provide opportunities of self-development with various training programs for knowledge and career development of employees. Third, it is unavoidable for casino CEOs to prevent casino corporations from leaking professional human resources, with reasonable promotion system through fair evaluation method, as casino corporations needs professional technology and knowledge for operations.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 심리적 계약 2. 개인 창의성 3. 혁신행동 Ⅲ. 연구설계 1. 연구모형 2. 가설의 설정 3. 설문지 구성 및 변수의 조작적 정의 4. 연구대상 및 분석방법 Ⅳ. 실증분석 1. 표본의 특성 2. 측정도구에 대한 타당도 및 신뢰도 분석 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.