면세점의 충동구매 유발 요인 및 쇼핑 만족도 간의 구조적 관계 고찰
A Study on the Structural Relationship between Factors influencing impulse buying and Shopping Satisfaction in Duty Free Shop
In this study, the purposes of the study were to identify the factors leading to impulse buying in duty free shop, and to examine the relationship between impulse buying and tourists’ shopping satisfaction. The conceptual model was established based on existing studies, and the measurement items were also composed of questions that establish reliability and validity in the previous study. the data gained from a total of 385 tourists who are planning to travel abroad were used for empirical analysis. The data collection was conducted for domestic travelers who had visited duty free shops in Korea, and the data were analyzed using a structural equation modeling analysis. The results of analysis found that visual merchandising, advertisement, and pricing all had positive effects on impulse buying. The finding also revealed that impulse buying influences tourists’ shopping satisfaction positively. Based on these analysis results, specific directions were presented to facilitate that overseas travelers. visit and purchase in domestic duty free shops.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 비주얼 머천다이징 2. 광고 3. 가격 4. 충동구매 5. 쇼핑만족도 Ⅲ. 연구설계 1. 연구설계 및 개념 간 인과관계 2. 측정변수 추출 3. 데이터 수집 Ⅳ. 실증분석 1. 표본의 특성 2. 측정척도 3. 구조방정식 적합도 및 연구가설 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.