消費者涉入度對購買意願和購買行為的影響研究:基於免稅店的實證分析
The Effects of Duty Free Customer Involvement on Purchase Intention and Purchase Behavior 소비자섭입도대구매의원화구매행위적영향연구:기어면세점적실증분석
This paper investigates how customer involvement influence purchase intention and purchase behavior from King Power duty-free shops in Thailand. Based on planning behavior theory, we examine the structural relationships customer involvement, purchase intention and purchase behavior. The results indicate that advertisement involvement, product involvement and affective involvement have positive influence on customer purchase intention. Advertisement involvement and product involvement have positively impact on purchase behavior, but affective involvement has no significant impact on customer purchase behavior. Our results also show that customer purchase intention is significantly positive relation to purchase behavior. More results and implications are discussed toward the end.
목차
ABSTRACT I. 緒論 II. 理論背景 1. 計畫行為理論 2. 消費者涉入度 3. 購買意願 4. 購買行為 III. 研究假設 IV. 研究方法 1. 資料收集 2. 變數測量 V. 分析結果 1. 信度效度檢驗 2. 假設檢驗 VI. 讨论与结论 參考文獻
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.