Earticle

초록

영어

Aviation transport industry is a labor-intensive industry based on human resources that offers intangible services to customers. Therefore, it is essential for Airline Service Department to foster potential candidates and deploy them well in the airline service field. Recognizing the importance of quality education in fostering potential people for the aviation service industry, this study planes to examine the relationship between Self-Efficacy and Career Maturity, Career Exploration Behavior of the Students in the Department related of Airline Service. In order to assist the curriculum planning and operation of Airline Service departments training and educating potential cabin crew, this study undertook a theoretical approach followed by a statistical analysis. The self-Communication method was adopted to collect the data during November and December in 2017. The proposed research model is tested via a survey of 438 students majoring in Airline Service. The results of those study confirmed that Self-Efficacy has a positive influence on both factors of Career Exploration Behavior, which are Environmental and Self Exploration. Also Self-Efficacy has a negative influence on the negative factors of Career Maturity. Based on the results, this study suggests airline service department to reinforce curriculum and extra curricular activities together with developing concrete questionaries for the university entrance interview in order to examine potential candidates who have an aptitude for airline service job.

목차

ABSTRACT
 I. 서론
 II. 이론적 배경
  1. 진로결정 자기효능감
  2. 진로탐색행동
  3. 진로성숙도
 III. 연구방법
  1. 연구모형
  2. 연구 가설의 설정
  3. 변수의 정의 및 측정변수
  4. 연구대상 및 자료수집
 IV. 실증 분석 결과
  1. 표본의 인구통계학적 특성
  2. 신뢰도와 타당성 분석
  3. 측정항목의 확인적 요인분석
  4. 가설 검증
 VI. 결론
 참고문헌

키워드

저자

• 유정선 [ Jeongsun Yoo | 호서대학교 사회과학대학 항공서비스학과 조교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338