가정편의식(HMR)의 선택속성과 만족, 재구매의도 간의 구조적 관계연구 : 프랜차이즈 편의점 소비자를 중심으로
A Study on Structural Relationship Selection Attributes for Home Meal Replacement, Satisfaction, and Repurchase Intention : Focusing on Customers of Franchise Convenience Store
The purpose of this study is to identify the structural relationship between selection attributes for home meal replacement (HMR), satisfaction, and repurchase intention. For the research, this study conducted a survey on people who recently purchased home meal replacement at a franchise convenient store by using the convenient sampling method among the non-probability sampling method. For the questionnaire, this study used the online questionnaire provided by Google and distributed the questionnaires to acquaintances and co-workers. Total 261 questionnaires were analyzed using structural equation model with SPSS 18.0 and AMOS 18.0 to verify the hypotheses. In hypothesis 1, the subfactor for selection attribute of home meal replacement, food quality, convenience, and price had positive (+) influence on the satisfaction. In hypothesis 2, among the selection attribute for home meal replacement, only convenience had positive (+) influence on repurchase intention. Lastly, in hypothesis 3, the satisfaction had positive (+) influence on the repurchase intention. This research result suggests operational implications for marketing strategy in food service company and provides theoretical implications for the theory on the customer behavior.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 가정편의식(HMR)의 선택속성 2. 만족 3. 재구매의도 Ⅲ. 연구설계 1. 연구모형 및 가설의 설정 2. 조작적 정의 및 설문지 구성 3. 조사방법과 조사기간 Ⅳ. 성과분석 1. 조사대상자의 인구통계학적 특성 2. 신뢰도와 타당성 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
키워드
Selection Attributes for Home Meal ReplacementSatisfactionRepurchase IntentionMarketingConsumer Behavior.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.