중국 호텔직원들이 인식하는 기업의 사회적 책임활동이 조직유효성에 미치는 영향 : 신뢰의 조절효과
Hotel staffs’ perception of Corporate Social Responsibility on organizational effectiveness : Focus on the moderating effect of trust
The International Standard for Social Responsibility (ISSR) becomes a mandatory task in the International Organization for Standardization (IOS), and there is a growing interest in Corporate Social Responsibility (CSR) activities throughout society. The purpose of this study is to investigate the relationship between corporate social responsibility activities and trust and organizational effectiveness, and to test whether there is a moderating effect of trust in the relationship between corporate social responsibility activities and organizational effectiveness. The time range of the study is from August 2017 to September 2017, and total of 350 copies were distributed and 311 copies were analyzed. This study found that organizational trust has partial moderating effect on the relationship between corporate social responsibility activities and organizational effectiveness. Of the respondents indicated that there was a partial moderating effect on the relationship between corporate social responsibility and organizational effectiveness. Therefore, employees' perceptions vary according to trust level, and is an important role in company development. This study can be applied to the study of corporate social responsibility activities in China based on this paper. In order to make more specific research, it is necessary to overcome the shortcomings of this study and to go for a better direction.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 기업의 사회적 책임활동 2. 조직유효성 3. 신뢰 Ⅲ. 연구 설계 1. 연구모형 2. 연구가설 설정 3. 표본설계 및 분석방법 Ⅳ. 실증분석 1. 표본의 특성 2. 신뢰성 및 타당성 분석 3. 가설검증 Ⅴ. 결론 참고문헌
키워드
CRSCorporate Social ResponsibilityOrganizational effectivenessTrust.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.