We conducted a theoretical study on the Big Data Analyzer method and analysis software for the study. We used Leevi 's analysis tool, MediaLand, for 1 year from May 1, 2015 to April 30, 2016,Based on the keywords that measure tourism factors, environmental factors, traffic factors, civic factors, and cultural factors, which are urban reputation measurement factors in the data,As a result of analyzing the data for one year, a total of 104,810 data were collected with 33,399 media channels and 71,411 social channels, of which 71,411 tourist factors, 17,796 traffic factors, 9,396 cultural factors, 7,999 environmental factors And 7,986 civic factors. The results of analysis related to urban reputation measurement factors are as follows. First, the tourist factors are largely mentioned in terms of attractions and food related keywords. The most famous places were seaside places such as Haeundae and Gwanganri. Most of them were fish cake, pork soup, and seed loaf. Second, environmental factors of Pusan were cleaned, public facilities environment and natural environment, and 1,055 seas were surveyed, followed by a lot of search terms related to the beach. Third, the transportation elements of Busan were various transportation means such as automobile, train, taxi, KTX, etc. Fourth, the citizens' elements of Pusan were the keywords of citizens, honesty and kindness of Busan, and the words related to the communication with local residents when using the facilities and moving were searched. Fifth, the cultural elements of Busan showed many contents related to festival, Haeundae, museum, park, Pusan International Film Festival as a result of searching for cultural festivals, cultural events and cultural facilities.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 빅 데이터 정의 2. 관광산업에서 빅 데이터 활용 3. 도시평판 측정에 관한 연구 Ⅲ. 연구설계 1. 연구방법 2. 연구의 범위 Ⅳ. 부산의 도시평판 데이터 분석 결과 1. 데이터 정의 및 언급량 분석 2. 키워드 분석 및 긍/부정 지수 Ⅴ. 결론 참고문헌
키워드
Big DataSocial MediaCity ReputationOpinion Mining.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.