세계자연유산 방문 관광객의 동기, 만족, 환경태도, 행동의도의 관계 분석
Relationships between Motivation, Satisfaction, Environmental Attitude, and Behavioral Intention of tourists visiting a World Natural Heritage Site
Many scholars and practitioners have been suggesting that research on visitors’ behaviors and protection is a significant step for sustainable management of heritage, like Seongsan Ilchulbong in Jeju Island, registered as a World Natural Heritage Site. Therefore, the main purpose of this study was to identify relationships between motivation, satisfaction, and environmental attitude among domestic tourists who visited Seongsan Ilchulbong. Results of a structural equation model indicated that motivational factors partially had significant positive direct effects on overall satisfaction and environmental attitude. In addition, results showed that overall satisfaction had significant positive effects on environmental attitude and behavioral intention, and environmental attitude had a significant positive effect on behavioral intention. The study implies that specific visitor management strategies in a particular area like Seongsan Ilchulbong, a World Natural Heritage Site, are needed to improve visitors’ experiential quality and satisfaction. For example, educational participation programs would be an effective way for tourists who are interested in environmental conservation and protection to improve their satisfaction and behavioral intention.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 자연유산 방문동기 2. 관광만족과 행동의도 3. 환경태도 Ⅲ. 연구설계 1. 연구 모형 설정 2. 가설 설정 3. 변수의 조작적 정의 및 측정 4. 자료 수집 및 분석방법 Ⅳ. 실증분석 1. 조사대상자의 인구통게적 특성 2. 구성개념의 신뢰도 및 타당성 분석 3. 구조모형 추정 결과 4. 가설검증 결과 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.