온라인 여행 커뮤니티의 신뢰, 구성원의 준사회적 상호작용, 조언수용 및 여행만족간의 관계
Examining the structural relationships between trust in online travel community, parasocial interaction among members, intention to follow advice and travel satisfaction.
This study examined the structural relationships trust in online travel community, parasocial interaction, intention to follow advice and travel satisfaction. To empirically test the conceptual model, questionnaire were distributed to members of online travel community, who have experienced to obtain tourism information and/or to share information prior to and during their travel. A total of 351 community members participated in survey and the data were analyzed using SPSS 23.0 and AMOS 23.0 statistical program. The results showed that members’ perceived trust in online travel community influenced their parasocial interaction online positively. In addition, members’ trust in online travel community and parasocial interaction online pre- and during travel found to be predictors for intention to follow advice. Finally, the higher members’ intention to follow advice, the higher their travel satisfaction. These findings provide insightful implications with both practitioners and researchers.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 신뢰 2. 준사회적 상호작용 3. 조언수용 4. 여행만족 Ⅲ. 연구설계 1. 측정변수의 추출 2. 데이터 수집 Ⅳ. 실증분석 1. 인구통계적 특성 2. 측정척도 분석 3. 구조방정식 적합도 및 연구가설 검증 Ⅴ. 결론 참고문헌
키워드
TrustParasocial InteractionIntention to Follow AdviceTravel Satisfaction.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.