시판 고추장 기업의 브랜드 진정성이 브랜드 신뢰, 브랜드 충성도에 미치는 영향 : 제품 관여도의 조절효과를 중심으로
The Effect of Brand Authenticity on Brand Image and Brand Royalty in Gochu- jang Industry : Focusing on the moderating effect of product involvement
This study intended to investigate the relationship between brand authenticity and brand trust, and further conducted exploratory research about whether product involvement has moderating effects on the relationship between brand authenticity and brand trust. And it intended to identify the effects of brand trust on brand loyalty by performing empirical analysis. To achieve the above purposes, this study analyzed 417 consumers who had the experience of purchasing and using the brand product of a commercial gochu-jang(red chilli paste) enterprise. The analysis of the data showed the following three characteristics. First, as a result of the exploratory analysis of the relationship between the brand authenticity (originality, consistency, and traditionality) of the commercial gochujang enterprise and its brand trust, it was found that brand authenticity has significant effects on brand trust. Second, as a result of the exploratory analysis of the relationship between the brand trust of the commercial gochu-jang enterprise and its brand loyalty, it was found that brand trust has significant effects on brand loyalty. Third, it was confirmed that the interaction term between brand traditionality, among sub-factors of the brand authenticity of the commercial gochu-jang enterprise, and product involvement has significant explanatory power over brand trust. Overall, the findings of this study suggest that brand authenticity has significant explanatory power as a variable that explains brand trust. And it may be said that this study has theoretical value in that it was the first attempt that can identify the moderating effects of product involvement on the relationship between brand authenticity and brand trust.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 브랜드 진정성 2. 브랜드 신뢰 3. 브랜드 충성도 4. 제품 관여도 Ⅲ. 연구설계 1. 연구모델 2. 가설의 설정 3. 측정도구 Ⅳ. 분석결과 1. 표본의 인구통계적 특성 2. 측정변수의 신뢰도 및 타당도 검증 3. 브랜드 신뢰에 대한 브랜드 진정성의 영향력 분석 4. 브랜드 충성도에 대한 브랜드 신뢰의 영향력 분석 5. 제품 관여도의 조절효과에 대한 분석 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.