호텔기업의 인적자원관리시스템이 직무열의에 미치는 영향: 조직공정성의 조절효과
A Study on the Moderating Effect of Organizational Justice in the Effect of Human Resource Management Systems on Job Engagement in Hotel Firms
This study is intended to figure out the moderating effect of organizational justice in a process that human resource management systems have an effect on job engagement in hotel firms that have a high level of dependence on human resources compared to other industries. To achieve this, a survey was carried out to 300 employees who work at luxury hotels in Seoul. The results of empirical analysis were as follows. First, the effect of human resource management systems on job engagement showed that all information sharing/participatory job design/status gap solution, selective employment, performance -related reward, extended training and job security of sub-factors in human resource management system had a significantly positive effect on job engagement. Second, the moderating effect of organizational justice in the effect of human resource management systems on job engagement showed that the moderating effect of distributive and procedural justice was significant in a process that human resource management systems have an effect on job engagement, and the variables of distributive/procedural justice had a significant positive effect on job engagement. The moderating effect of interactional justice was significant in a process that human resource management systems have an effect on job engagement, and the variables of interactional justice had a significant positive effect on job engagement.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 인적자원관리시스템 2. 조직공정성 3. 직무열의 Ⅲ. 연구방법 1. 연구모형과 가설의 설정 2. 측정변수의 구성 3. 자료수집 방법 Ⅳ. 실증분석 1. 조사대상자의 특성 2. 타당성과 신뢰성 검증 3. 가설의 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.