중국 크루즈 관광객 기항지 쇼핑속성이 쇼핑만족도에 미치는 영향 분석 : 쇼핑동기요인의 조절효과를 중심으로
A Study on the Impact of Shopping Satisfaction of Chinese Cruise Tourists : the adjustment effect of Shopping motivation
The purpose of this study is to analyze the validity of Chinese tourists ' shopping trips to the overall shopping experience of Chinese tourists, and to analyze the effects of shopping tours on shopping tours by analyzing the effects of shopping tours on shopping trips to the overall shopping mall. Both analyses showed that the results of hypothesis 1 and hypothesis 2 were influential. In addition to the results of this research, the company will need to develop customized products for the tourists ' shopping needs of tourists and tourists, and the second will need to be reinforced, including complimentary shuttle buses that connect to the shopping mall. Third, it will be necessary to strengthen support services for foreign language services, such as foreign language services and promotional materials, and the development of various shopping resources and shopping programs targeting the high-end base of the cruise. Also, considering the cruising behaviors of cruise tourists with relatively short journeys compared to regular tourists, the marketing targeting hem will likely need choice and focus.
목차
ABSTRACT I. 서론 II. 이론적 배경 1. 쇼핑관광 속성 2. 쇼핑만족도 3. 쇼핑동기 4. 선행연구 검토 Ⅲ. 연구설계 1. 연구모형과 가설설정 2. 설문문항의 구성 3. 자료수집 및 분석방법 Ⅳ. 실증분석 1. 표본의 특성 2. 측정척도의 신뢰도와 타당성 검증 3. 상관관계분석 4. 연구가설 검정 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.