여행업의 고용의 질에 관한 연구 : 여행업 종사자와 환대산업 전공 대학생간의 비교
The Study on Quality Of Job in the Travel Industry : Comparative study on Travel Industry Employees and Hospitality Industry Major Students
This research is about the recognition of quality of job in travel industry. The purpose is to grasp and improve the quality of job thought by travel industry employees and the quality thought by hospitality major students. For this, analyzed 150 valid samples from surveying the travel agency employees in capital area, and 60 valid samples from surveying college and university students who major in hospitality industry in capital area. As a result, the travel agency’s quality of job recognition by students is subdivided into 7 sub factors, which are equality, working conditions, social acknowledgment, salary, welfare, overtime, working environment. As a result, employees in travel industry are positive about the quality of job recognition, but hospitality industry major students are negative, and employees in travel industry and hospitality industry major students thought highly of compensation the most among the sub factors. And college students recognize the quality of job higher than the university students of hospitality industry major.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 고용의 질 2. 환대산업에서의 고용의 질 Ⅲ. 연구설계 1. 연구문제 2. 측정항목 3. 자료수집 및 분석방법 Ⅳ. 실증분석 1. 여행업 종사자들의 고용의 질 인식(연구문제 1) 2. 환대산업 전공 대학생들의 고용의 질 인식(연구문제 2) 3. 고용의 질 인식 차이(연구문제 3) Ⅴ. 결론 참고문헌
키워드
Travel AgencyTravel EmployeesQuality of jobHospitality Industry.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.