Earticle

초록

영어

As new social welfare environments emerge, academia and practitioner’s interest in whether and/or how social welfare institution could achieve productivity enhancement increases. To challenge those questions, literatures of how social welfare center, which is a byword for social welfare institution, create organization-level performance were critically reviewed and system perspective on interdependences between resources,capabilities, and organizational processes was invoked to establish “2-step Performance Model (2PM)” in this paper. The “2PM”, which is composed of 7 performance-related factors, could be an alternative conceptual framework for organization-level productivity enhancement of social welfare institutions. Most of all, the “2PM” puts emphasis on step-by-step approach as follows. At first, beneficiary’s satisfaction, that is, a typical organization-level performance of social welfare institution, could be primarily determined by quality of social welfare programs. Secondly, the quality of those programs could be determined by the complex interactions between 5 factors like mission / vision / strategy, management systems, facilities and resources, organizational culture, and personnel in social welfare institution. In conclusion, some implications induced from “2PM” were proposed for advanced organizational management of social welfare institution.

목차

Ⅰ. 서론
 Ⅱ. 사회복지환경의 주요 변화
 Ⅲ. 사회복지기관의 다차원적 생산성
 Ⅳ. 종합사회복지관의 기존 성과 모형
 Ⅴ. 종합사회복지관의 조직 차원 성과에 관한 시스템적 접근법
 Ⅵ. 토의 및 시사점
 [참고문헌]
 ＜Abstract＞

키워드

저자

• 권기환 [ Ki-Hwan Kwon | 상명대학교 경영대학 교수 ] 주저자
• 이금룡 [ Geum-Yong Lee | 상명대학교 가족복지학과 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  생산성연구: 국제융합학술지 [Productivity Research: An International Interdisciplinary Journal]

• 간기

  격월간

• pISSN

  1225-3553

• 수록기간

  1987~2025

• 등재여부

  KCI 등재

• 십진분류

  KDC 325 DDC 330