Earticle

초록

영어

This paper is part of the dissertation for an MSc in Project Management and Innovation of Strathclyde Business School The research aims at understanding how IT-SMEs (Small and Medium-sized Enterprises in Information Technology Business) implement and use Flexible Work Arrangements and Flexible Working Hours (FWH/FWA) in their organisations. In-depth interview data was collected from managers and business owners of 31 companies whose needs for Work-Life Balance varied. Results show that many factors positively influence IT-SMEs to use FWH/FWA. For example, customers and partners working at different work-hours, traffic congestions between home and office, and the general stereotype of IT personnel. However, the results also found several concerning factors that may hamper the success of FWH/FWA implementation. They include the inadequacy of management skills in tracking, monitoring, and assessing employee’s real performance, contextual factors for Thai IT-SMEs, i.e. conflict resolution culture, IT people’s protocol of communication exchanges, and shortcoming of technology infrastructure. The findings also show that many companies that had used FWA eventually stopped. Thus, a four-phase cyclical framework called PLIC (Purpose-Limitation-Implementation- Consequence) has been developed as an approach to FWH/FWA implementation.

목차

Abstract
 1. Introduction
 2. Literature Review
  2.1 The Origins of Working Hours
 3. Flexible Working Arrangements(FWA)
 4. Flexible Working Hours (FWH)
  4.1 Implementing Flexible Working Hours in Companies
  4.2 Flexible Working Hours from the Employer’s Point of View
  4.3 Flexible Working Hours from the Employee’s Point of View
 5. Small and Medium-sized Enterprises
 6. Information Technology Companies
 7. Research Method
  7.1 Data Collection
  7.2 Sample
 8. Result
  8.1 Understanding of FWA, FWH, Flexplace, and Compressed Workweek
  8.2 Problems of FWH
 9. FWA and FWH in Thailand Context
  9.1 Thai Culture
  9.2 Traffic Issue
 10. Using Flexibility Appropriately
 11. Suggested Course of Actions
 12. Discussion
 13. Conclusion
 14. Recommendations for Future Research
 References
  List of Abbreviations

키워드

저자

• Intara Tanlamai [ MSc Graduate, Department of Strategy and Organisation, Strathclyde Business School, University of Strathclyde, Glasgow G1 1XQ, Scotland ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005