기업성과에 영향을 미치는 기업지원정책과 정책만족도에 관한 영향 분석 : 수도권을 대상으로
Analysis of the Effect of the Business Support Policies and Policy Satisfaction on the Enterprise Performance - Focused on the Capital Region -
This study analyzed the effect of business support policies, as a part of the Regional Industrial Policy targeting the capital region, on the enterprise performance. In addition, under the assumption that business support policies have the significant impact, the satisfaction for enterprise support service quality has the impact relationship with overall policy satisfaction and reuse. And it makes the factor for business support service quality and its item through the previous research and theory consideration. In addition, it sets up the regression model and structural analysis model through a hypothesis. The results show that factors such as the ‘funding for Technology commercialization, supporting for Shared equipment, supporting for Technology transfer, being involved in networking, supporting for attraction of investment’,among factors of enterprise support service, affect the sales and rate of employees increase. Second, the results of relationship which affect the overall satisfaction of service quality and reuse show that support process and support performance have the significant influence on overall satisfaction. In addition, Overall satisfaction has the significant influence on a factor of reuse.
목차
Ⅰ. 서론 Ⅱ. 이론 및 선행연구 고찰 Ⅲ. 분석의 틀 Ⅳ. 실증분석 Ⅴ. 결론 참고문헌 Abstract
키워드
Business Support PoliciesQuality of Public ServicesSatisfactionReuse IntentionPLS Structural Equation Model