It's expected to increase foreign airlines flying to Korea. Most of foreign airlines are interested in HR management. A study was focused on ground staffs having actual turnover experiences. The moderating effects of an employee's significance on the determinants of turnover were analyzed. For relationship between turnover determinants(Push) and turnover, job dissatisfaction for job, compensation, training ,human relationship and autonomy were revealed to have meaningful and positive effect on actual turnovers. For relationship between turnover determinants(Pull) and turnovers, compensation satisfaction, job alternative, empowerment were revealed to have meaningful and positive effect on actual turnovers. And moderating effects of an employees' significance didn't seem to affect employee's turnovers. It's suggested that the HR management focus on compensation, training, autonomy, empowerment because these are turnover determinants controlled by company. To decrease turnover, company provides regular training course, empowerment to employees. This research has understood turnover determinants of foreign airlines employees and also analyzed how the turnover determinants could affect to turnover behavior. Finally, it suggested the implication for the efficient managing skill for the HR and for the airlines business result.
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 이직결정요인 2. 이직행동 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 변수의 조작적 정의 3. 조사대상 및 분석방법 Ⅳ. 실증분석 1. 조사대상자의 특징 2. 신뢰성 및 타당성 검증 3. 가설의 검증 Ⅴ. 결론 참고문헌
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