This study attempted to provide insight into city brand management by evaluating the role of city brand personality and brand-self congruence. This research was designed to investigate the effects of perceived city brand personality and self congruence on attitude toward city and especially the moderating role of city brand-self congruence on the relationship between city brand personality and attitude toward city. This study examined hypotheses through fictitious city brand experiment. This paper made two scenarios of virtual city with one city brand personality dimension named leading and stability characteristics. The results showed that city brand personality influenced attitude toward city positively. Consumers evaluated a city more favorably when perceived city brand personality was high than when it was low. Self congruence also affected attitude toward city significantly. Consumer had more positive attitude toward city when a degree of self congruence was high than when it was low. However self congruence didn't play significant moderating role in the relationship between city brand personality and attitude toward city. Theoretical and managerial implications of the findings were discussed.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 및 가설의 설정 1. 도시브랜드와 도시브랜드개성에 관한 연구 2. 자아 일치성에 관한 연구 Ⅲ. 연구설계 1. 변수의 조작적 정의와 측정 2. 실험설계 Ⅳ. 실증분석 1. 선도적 특성의 도시브랜드 2. 안정적 특성의 도시브랜드 Ⅴ. 결론 참고문헌
키워드
City BrandBrand PersonalitySelf CongruenceAttitude toward City
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.