중저가 호텔의 시장지향성에 의한 조직학습이 직무만족과 경영성과에 미치는 영향
The Effect of Organizational Learning affected by Market Orientation on Job Satisfaction and Business Performance in Middle-low Price Hotels
The purpose of this study is to suggest the implications for strengthening middle-low price hotels in S. Korea by analyzing the effect of organizational learning affected by market orientation on job satisfaction and business performance. In order to achieve this goal, 300 questionnaires were distributed, from June, 1st to June, 20th, 2016, to employees engage in middle-low price hotels in Seoul, and 287 sheets were collected. However 250 valid samples were analyzed for this study. For the empirical analysis, SPSS 18.0 for Windows and AMOS 18.0 statical package program were used. The results from the analysis are as follows; First, market orientation affects significantly on organizational learning in a positive direction(.997). Second, organizational learning affects significantly on job satisfaction in a positive direction(.895). Third, organizational learning affects significantly on business performance in a positive direction(.361). Forth, Job satisfaction affects on business performance in a positive direction(.475). In addition, this study analyzed the indirect effect of market orientation on business performance. Therefore, we could find that the influence of market orientation on business performance by mediating organizational learning and job satisfaction is much more powerful than mediating only organizational learning. The managerial implications from this research were suggested, and the limitations were also discussed.
목차
ABSTRACT I. 서론 II. 이론적 배경 1. 중저가 호텔 2. 시장지향성 3. 조직학습 4. 직무만족 5. 경영성과 III. 연구설계 1. 연구모형과 가설 2. 변수의 조작적 정의 및 측정방법 3. 자료수집 및 분석방법 IV. 분석결과 1. 표본의 특성 2. 측정변수의 신뢰성 및 타당성 검정 4. 연구가설 검정 V. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.