Earticle

초록

영어

Objectives : This study aimed to identify the perception of quality improvement in health care and operational performance after the implementation of the Healthcare Accreditation. Methods : Data were collected from 5 hospitals that have experienced the 2th Healthcare Accreditation in Busan, South Korea. A Likert 5-point scale was used to measure the research variables and a structured questionnaire was used. Finally, 206 valid cases were analyzed using SPSS win 18.0. For hypothesis testing, hierarchical multiple regression analysis were performed. Results : The perception of quality improvement in health care after the implementation of the Healthcare Accreditation was higher than the operational performance. In the customer orientation and job performance, the perception of quality improvement in health care and operational performance had a significant influence. Conclusions : It is necessary to use the Healthcare Accreditation as a virtuous cycle of management that can ensure enforcement of workplace regulations and improve the members’ability to provide high quality medical services.

목차

 Ⅰ. 서론
  1. 연구의 필요성
  2. 연구목적
 Ⅱ. 연구방법
  1. 연구의 개념적 틀 및 연구가설
  2. 연구도구
  3. 연구도구의 타당성 및 신뢰도
  4. 연구대상 및 자료수집
  5. 통계적 분석방법
 Ⅲ. 연구결과
  1. 연구대상의 일반적 특성
  2. 의료 질 향상, 운영성과, 고객지향성, 직무성과 간의 상관관계
  3. 의료 질 향상, 운영성과와 고객지향성에 대한 영향관계
  4. 의료 질 향상, 운영성과와 직무성과에 대한 영향관계
 Ⅳ. 고찰
 Ⅴ. 결론
 REFERENCES

키워드

저자

• 장원혁 [ Won-Hyuk Jang | 부민병원 ]
• 이승재 [ Seung-Jae Lee | 고신대학교 대학원 보건과학과 ] Corresponding author
• 이선찬 [ Sun-Chan Yi | 고신대학교 대학원 보건과학과 ]
• 류황건 [ Hwang-Gun Ryu | 고신대학교 의료경영학과 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613