항공사 객실승무원의 승객 비상탈출명령어에 관한 연구 : 충격방지자세와 휴대수하물을 중심으로
A Study on the Airline Cabin Crew Member’s Passenger Evacuation Commands : Focusing on the Brace Position and Carry-on Baggage
In the aircraft accident, the passenger survivability reaches up to 87%, if they are prepared for the aircraft crash. Most of the aircraft accident casualties take place during the crash impact and the subsequent evacuation process. The survivability depends on the brace position to be protected from the head and leg injury and the effectiveness of the egress times that are directly linked with cabin crew members' clear and assertive brace and evacuation commands. Lately airlines have introduced the passenger seat with the shoulder harness in the first and business class whereas the cabin crew member's commands for the passenger to adapt the brace position do not include this new change, leaving passengers unaware of the proper brace position. Also in most evacuations, passengers tend to slide down with their carry-on baggage, threatening to delay the evacuation. The ICAO (International Civil Aviation Organization) suggests that air carriers should establish the cabin crew training procedure to prevent passengers from sliding down with baggage. As for Korean flag carriers, the cabin crew evacuation commands either do not include the baggage related words or inappropriately sequenced, that appears to be hazards to passenger survivability in the aircraft accident. In this paper, through the comparative analysis on air carriers' cabin crew member's brace and evacuation commands, improvement methods are suggested to include the brace position with the shoulder harness in the brace commands, and the carry-on baggage related evacuation commands in the air carrier's cabin crew evacuation system in an appropriate sequence.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 항공기 비상사태와 비상탈출 2. 비상착륙/착수 시 탈출절차 3. 비상착륙/착수 후의 조치 Ⅲ. 연구설계 1. 연구모형 Ⅳ. 객실승무원 명령어 분석 1. 충격방지자세(Brace Position) 2. 비상탈출 Ⅴ. 결론 1. 충격방지자세 2. 휴대수하물 참고문헌
키워드
Aircraft AccidentCabin Crew MemberPassengerBrace Position CommandsEmergency Evacuation CommandsSlideSlide/RaftBaggage.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.