여행업 종사원의 고용의 질 인식과 조직몰입에 관한 연구 : 은퇴계획에 따른 비교를 중심으로
The study on the beliefs regarding employment quality of job in the travel industry and their organizational commitment
This study focuses on understanding the beliefs regarding employment quality of job in the travel agency and examining the relationship with their organizational commitment. The analysis compares two groups: one that wants total retirement after resignation, the other that desires to start a company or get a new job after resigning from their current job. The survey was conducted on travel agents the Seoul metropolitan area and 2050 valid responses were analyzed The results of the analysis are like the following: First, regardless of the group, the level of importance is higher than that of satisfaction in the beliefs of employment quality that travel employees hold. Second, there’s a difference of organizational commitment between the first and the second group. Third, the level of importance and satisfaction shows no difference between two groups. Fourth, in the first group, the level of satisfaction has no impact on organizational commitment, while, in the second group, it has a profound effect on organizational commitment.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 고용의 질 2. 조직몰입(Organizational Commitment) 3. 은퇴와 은퇴계획 Ⅲ. 연구설계 1. 연구문제 2. 측정항목 3. 자료수집과 분석방법 Ⅳ. 분석결과 1. 응답자 특성 2. 측정도구의 타당성 및 신뢰성 검증 3. 집단에 따른 차이분석 4. IPA분석을 통한 집단 간 고용의 질 인식 비교 5. 고용의 질이 조직몰입에 미치는 영향 Ⅴ. 결론 참고문헌
키워드
Travel industyQuality of jobOrganizational CommittmentRetire
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.