Recognizing that they cannot take a competitive edge over their rivals in the market by selling products for profit, manufacturing companies are making active use of servitization to combine products with service to generate new profit. Previous studies on servitization are, however, limited to the case study of big corporations with capital, which means that their cases put limits on benchmarking by SMEs. This study set out to observe the process of servitization through the analysis of SME cases and conduct quantitative and qualitative analysis of servitization at SMEs, thus figuring the characteristics and strategic implications of their servitization. Analyzed in the study were five companies, which include Kyungdong Navien, iloom, Aurora World, Epik System, and Golfzon. Their case analysis results indicate that SMEs should pursue the following servitization strategies: first, they should contemplate over the organic fusion of service and product since the amount of service is not proportionate to the quality of servitization; secondly, they should base their servitization on their core technologies and products; and finally, they should generate profit with a comprehensive strategy to create a competitive edge through servitization and enter the global markets.
목차
I. 서론 II. 이론적 배경 III. 연구 수행방법 IV. 서비타이제이션 사례연구 V. 결론 참고문헌 Abstract
키워드
ServitizationSmall-Medium Size EnterprisesCase Study
한국창업학회는 기업가정신, 사회적기업가정신, 조직기업가정신, 국제․지역창업, 기술창업, 문화창업, 비영리창업, 여성창업, 소상공․자영업창업, 중소벤처창업, 창업경영, 창업교육, 창업지원정책, 창업컨설팅, 가족기업, 사회적기업, 벤처캐피탈 등 창업학 및 이와 관련되는 학문의 연구와 적용을 통하여 한국창업학의 발전과 창업정책개발, 국가경제 및 기업의 성장 발전에 기여하며, 회원 상호간의 학술교류와 친목 도모를 목적으로 한다.
간행물
간행물명
한국창업학회지 [Journal of the Korean Entrepreneurship Socieity]