사회적 문제해결 능력 향상을 위한 호텔현관객실실무의 NCS 교육 방법 : 플립러닝의 적용을 중심으로
A Method for Teaching the NCS of ‘Practice on Room Division of Hotel’ to Enhance ‘Social Problem Solving Capability’ : Focused on applying ‘Flipped Learning’
The purpose of this study is to suggest a method for teaching the NCS of ‘Practice on Room Division of Hotel’ to enhance ‘Social Problem Solving Capability’ by applying ‘Flipped Learning’. Education was designed and carried out toward students specializing tourism & service in a 3-year course collage in Seoul. Empirical analysis was done with 63 samples filled in perfectly by the students who took part in ‘Practice on Room Division of Hotel’ class. PPO (Positive Problem Orientation) and RPS (Rational Problem Solving) were changed positively but NPO (Negative Problem Orientation), ICS (Impulsive-Carelessness Style) and AS (Avoidance Style) were not changed by the education applying ‘Flipped Learning’. Therefore, it is verified that teaching the NCS of ‘Practice on Room Division of Hotel’ by applying ‘Flipped Learning’ enhances ‘Social Problem Solving Capability’
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 플립러닝 2. NCS Ⅲ. 연구설계 1. 연구문제 도출 2. 변수의 조작적 정의 및 조사방법 3. 교육설계와 실행 Ⅳ. 분석결과 V. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.