Earticle

초록

영어

An organization is formed by groups of individuals with various interests, and the limited positions and resources of the organization force its members to engage in political behaviors, such as competitions, conflicts, and negotiations. If a political situation occurs between members or teams due to school ties or personal connections, it could influence organizational attitude and behavior of the members. This study aimed to explore the relationships among the perceptions of organizational politics, organization silence and turnover intention of the airline flight attendants. In addition, it tries to find out the mediating effects that organization silence has contributed to perceptions of organizational politics and turnover intention. In total, 300 questionnaires were distributed and 273 valid and complete questionnaires were collected for empirical data analysis. The result of this study shows that perceptions of organizational politics have a great effect on organization silence and turnover intention. And it has been found that the organization silence is a mediating effect between perceptions of organizational politics and turnover intention. The results of this research shows that for competitive advantage under the competitive environment of the airline, in addition to human resource management and organizational management, the management system which emphasizes the importance of perceived of organizational politics and organization silence among company members should be built.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 조직정치지각
  2. 조직침묵
  3. 이직의도
 Ⅲ. 연구 설계
  1. 연구모형 및 가설의 설정
  2. 변수의 조작적 정의
 Ⅳ. 실증분석
  1. 조사방법 및 대상자의 특성
  2. 신뢰성 및 타당성 평가
  3. 가설의 검증
 Ⅴ. 결론
 참고문헌

키워드

저자

• 이명숙 [ Myungsook Lee | 대구한의대학교 항공서비스학과 조교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338