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한국 스파 시설을 이용하는 한국, 일본, 중국인 관광객의 특성과 만족도에 대한 조사
A Research on the Level of Satisfaction and Characteristics of Korean, Japanese and Chinese Tourists in Use Korean Spas

첫 페이지 보기
  • 발행기관
    대한피부미용학회 바로가기
  • 간행물
    대한피부미용학회지 KCI 등재 바로가기
  • 통권
    제13권 제6호 통권 제47호 (2015.12)바로가기
  • 페이지
    pp.849-856
  • 저자
    박연주, 이현진, 리순화
  • 언어
    한국어(KOR)
  • URL
    https://www.earticle.net/Article/A268620

※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.

원문정보

초록

영어
The purpose of this study is to investigate selection standard of spas users of Korean, Chinese and Japanese and regional satisfaction of using spas by conducting surveys for 148 spa users of Korean, Chinese, and Japanese from 1st to 16th October in 2014 at the ‘dayspas’ in Seoul. This survey indicated users of three countries found information about spas from the Internet and the Japanese spa users who revisited the spas more than 5times were ranked the highest level of return visitors, which were 33 responders (55.9%). An importance of selection of spas for Korean and Chinese was the outstanding technique of therapy and for Japanese the quality of service. The image of the spas for Korean was luxurious skin care shop and fitness center, which 34 responders (33.0%) chose, for Chinese was Korean dry sauna and sauna, which 14 responders (42.2%) chose, for Japanese was luxurious skin care shop and fitness center, which 37 responders (38.1%) chose. It indicated that Korean preferred the Urban Spa, Chinese preferred the Medical Spa and Japanese preferred the Skin care shop in the hotel or resort. In the part of the awareness of the types of the spas, 84 responders (8.52%) answered Thai Massage, which was ranked the highest, 80 responders (8.11%) answered Head Spa and 76 responders (7.71%) answered Foot reflexology Massage. The purpose of visiting spa was that all three countries of spa users visited spas when they were tired. All three countries said mostly ‘yes’ on the recommendation of Spa Therapy and the inclination of Spa Therapy as the gifts. They were most interested in the gift cards of Spa Therapy which can give as the gifts to the other people. As the improvement for the future of the spa, all three countries needed the relaxing places after caring. Chinese felt inconvenient when they consulted programs and the satisfaction of overall communication with staffs, locations, products, facilities in the spas and specialized knowledge showed average 4points which was in high opinion. We hope that interest in study on beauty tourists of Chinese increase more.

목차

Abstract
 Ⅰ. 서론
 Ⅱ. 연구방법
  1. 연구대상 및 기간
  2. 연구 모형도 및 방법
  3. 자료 분석 방법
 Ⅲ. 연구결과 및 고찰
  1. 국가별 연구 대상자의 일반적 특성 비교
  2. 국가별 스파 관광의 특성 및 스파 선택시 인식하는 중요도 비교
  3. 국가별 스파 이미지 인식 및 선호하는 스파 형태 비교
  4. 국가별 스파 테라피에 대한 기대 효과 및 선호하는 테라비종류 비교
  5. 국가별 향후 스파 테라피 보완점 및 개선 사항 비교
  6. 국가별 서비스 품질 및 만족도 비교
 Ⅴ. 결론
 참고문헌

저자

  • 박연주 [ Yeon Ju Park | 건국대학교 산업대학원 향장학과 ]
  • 이현진 [ Hyunjin Lee | 건국대학교 일반대학원 생물공학과 ]
  • 리순화 [ Shun Hua Li | 건국대학교 교육대학원 미용교육학과 ] Corresponding author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    대한피부미용학회 [The Korean Society for Aesthetics and Cosmetology]
  • 설립연도
    2003
  • 분야
    예술체육>미용
  • 소개
    피부미용학의 학문적 기반을 다져 피부미용산업을 육성기키기 위해 본 학회는 설립되었다. 대한피부미용학회의 주목적은 1)피부미용에 관한 전문 연구 2)회원의 교육 및 훈련 3)회원의 동태파악 및 정보교류 4)피부미용 단체와의 학술교류 5) 학회지 발행에 있다.

간행물

  • 간행물명
    대한피부미용학회지 [Korean Journal of Aesthetics and Cosmetology]
  • 간기
    격월간
  • pISSN
    1738-4567
  • 수록기간
    2003~2015
  • 십진분류
    KDC 593 DDC 646

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