The purpose of this study was to examine the moderating effects of self-efficacy in the relationship between job demands and job burnout of hotel employees trying to establish through theoretical research and empirical analysis conducted by the central hypothesis of the research model. Theoretical background Two hypotheses were set up mainly in relation with the affected employees and the relationship between job demand and burnout and exhaustion of the hotel employees tried to analyze the moderating effects of self-efficacy. The results verify the proposed hypotheses through research model, job demands of hotel employees has explained that consider the factors influencing appear to affect the job burnout, and the regulatory effects, depending on self-efficacy between job demands and burnout of hotel employees that you get meaningful results in the regression coefficient for the interaction term efficacy has been verified identified as representing a moderating effect. Therefore, it has to carry out this research hypothesis suggested by the theoretical basis of previous studies to see that all adopted. Present your suggestions accordingly as follows. First, avoid role conflict and role overload of the organization it does not occur Organization Administrator presents clearly the roles and responsibilities to employees, and the second, called employee self-efficacy is somewhat lacking by the individual, even though challenging and autonomous job done Experience also go for an active and self-confident, so I'll have to remind your self-efficacy through.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 직무요구-통제 모형 2. 직무소진 3. 자기효능감 Ⅲ. 연구설계 1. 연구모형 2. 연구가설 3. 측정변수의 조작적 정의 및 설문지 구성 4. 자료 수집 및 분석방법 Ⅳ. 분석결과 1. 표본의 특성 2. 측정도구의 타당성과 신뢰성 검증 3. 가설 검증 Ⅴ. 결론 참고문헌
키워드
Job DemandJob BurnoutModerating Effects of Self-efficacyhotel Employees.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.