Usability Testing of Oral Health Education Applications - Based on a Comparison of Dentify and Toothflix -
구강보건교육 앱의 사용성 평가 - Dentify와 Toothflix 비교를 중심으로 -
Background In recent years, health conditions have become the most commonly searched content for smartphone users. Moreover, digital health information about prevention and self-care will be in great demand in the near future. Although researchers from the domains of education, information technology, and dentistry have examined digital oral health education, their studies have lacked emphasis on user experience. In this study, we aimed to review and examine usability issues of commercially available oral health education apps. Afterward, we presented design guidelines for these applications. Methods First, we reviewed existing smartphone applications for oral health education and selected two accredited apps; Dentify and Toothflix. Second, for usability testing of these two apps, we adopted a heuristic evaluation system: creating usability checklists based on Peter Morville’s User Experience Honeycomb. Then, we conducted usability testing and performed in-depth interviews with dentists and UX design experts. Result We analyzed the results from the usability checklists using radar charts. Then, usability issues were categorized and summarized into oral health contents and four planes based on Jesse Garrett’s elements of user experience: the scope plane, the structure plane, skeleton plane, and surface plane. Conclusion In addition, we’ve suggested revisionary design guidelines in usability for these two apps; first, Dentify and Toothflix need to have a “Search” option. Second, the apps should incorporate multi-information channels, such as, text, images, videos, and audio. Third, these apps should require as little as possible cognitive burdens for users.
목차
Abstract 1. Introduction 1.1. Background 1.2. Methodology 2. Literature Review 2.1. Pre-digital Oral Health Education 2.2. Digital Oral Health Education 2.3. Digital Oral Health Education Research 3. Dentify and Toothflix 4. Usability Testing 4.1. Usability Testing for Oral Health Education Apps 4.2. Results 4.2.1. Issues Identified in Dentify 4.2.2. Issues Identified in Toothflix 4.2.3. Summary in Usability Issues 5. Conclusions References
키워드
Usability TestingOral Health EducationSmart Phone Applications
학술영역의 확대 발전에 따른 다학제적 융복합 학술연구를 통한 시대적 소명을 다함이 21세기 학회 활동의 주요한 키이워드가 되고 있다. 이에 본 학회는 21세기가 요구하는 국내외 디자인 전 분야에 관한 국제교류, 학술 연구활동, 창작활동, 대정부 정책 건의 등의 시대적 소명을 다하고 대한민국 대표 디자인학회로의 재 도약을 위해 가일층 노력하는 학술단체가 되고자 설립되었다.