호텔 종사자의 지각된 조직공정성과 경력정체, 심리적 계약 간 관계 연구
A Study on the Relationship among Perceived Organizational Justice, Career Plateau and Psychological Contract of Hotel Employees
This study aims to analyze the structural relationship among perceived organizational justice, career plateau and psychological contract intention by hotel employees based on rapidly changing employment circumstances and rapidly growing management characteristics of hotel industry in recent years. For actual proof analysis, I have extracted 214 samples through a survey performed on employees of tourist hotels located in Seoul, and analyzed basic data and structural equation model by using SPSS 23.0 and AMOS 23.0. As a result, the following implications were drawn. First, perceived organizational justice by hotel employees was analyzed to have positive(+) effect on the career plateau; secondly, content plateau among subordinate concepts of career plateau was analyzed to have positive(+) effect on the psychological contract; third, the procedural justice was analyzed to have no meaningful effect on the career plateau. Consequently, this study found conflicting result with the existing studies which claim that hotel employees who perceive career plateau have negative effect on their attitude toward organization and job intention; this result explains the importance of job stability perceived by employees in recent management environment, and suggests that career plateau with justice could take positive role in subjective and psychological continuous relationship orientation issues that employees have against hotel company.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 호텔 종사자의 조직공정성 2. 호텔 종사자의 경력정체 3. 호텔 종사자의 심리적 계약 Ⅲ. 연구설계 1. 연구모형 및 연구가설 2. 구성개념 간 관계 및 가설 설정 3. 자료수집 및 분석방법 Ⅳ. 실증분석 1. 표본의 특성 2. 측정항목 신뢰성 및 타당성 검정 결과 3. 구조분석을 통한 가설의 검증 Ⅴ. 결론 참고문헌
키워드
Hotel Employees. Organizational Justice(distributive proceduralinteraction) . Career Plateau(substantialstructural). Psychological Contract
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.