Earticle

초록

영어

Objectives : The purpose of this study was to understand how work environment and conflict level of dental hygienists affect turnover for the efficive manpower management of dental hygienists. Methods : Dental hygienists in dental (hospital)clinics near Daegu were randomly selected as the subjects of this study, and the followings analysis results are from 249 questionnaires: which were collected from March 2 to March 31 2011. Results : Among the 249 dental hygienists surveyed, 33.7% experienced turnover and 59.0% had turnover intention. From the analysis of the demographic, working environment and levels of conflict, dental hygienists had significantly higher turnover experiences based on following factors: older age, employment at a dental clinic rather than a dental hospital, longer working hours, longer total career as a dental hygienist, and longer of length of time at their current job. Furthermore, dental hygienists had significantly higher turnover intentions based on the following factors: younger age, more ignorant and higher level of discomfort due to conflict levels. Conclusions : Therefore, the working environment of dental hygienists has to be improved to inspire motivation, and conflict management has to be taughht within an organization to allow free communication and active participation in decision-making.

목차

 Ⅰ. 서론
 Ⅱ. 연구방법
  1. 연구대상
  2. 연구방법
  3. 분석방법
 Ⅲ. 연구결과
  1. 대상자의 인구학적 및 근무환경 특성에 관한 분포
  2. 치과위생사의 갈등수준 요인별 점수
  3. 이직 경험과 이직 의도에 관한 분포
  4. 이직 경험과 인구학적 및 근무환경, 세부요인별 갈등수준간의 관련성
  5. 이직 의도와 인구학적 및 근무환경, 세부요인별 갈등수준간의 관련성
 Ⅳ. 고찰 및 결론
 REFERENCES

키워드

저자

• 장지언 [ Ji-Eon Jang | 수성대학교 치위생과 ]
• 정선락 [ Sun-Rak Jeong | 수성대학교 치위생과 ] Corresponding author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  보건의료산업학회지 [The Korean Journal of Health Service Management]

• 간기

  계간

• pISSN

  2093-5986

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 517 DDC 613