Earticle

초록

영어

Previous studies on recommender systems have focused on increasing their accuracy by enhancing the algorithms employed. Social perceptions, however, influence both satisfaction and perceived accuracy of mobile recommender systems. Thus, the aim of this study was to investigate the importance of including reasons for particular recommendations by examining the role of social presence and self-reference and their effects on user evaluations of mobile recommender systems. We performed a 2 x 2 experimental setting (Four experimental web pages with user-to-user and item-to-item collaborative filtering) which was used to manipulate customer perception of accuracy through social presence and self-reference. Social presence and self-reference were shown to be antecedents of perceived accuracy of mobile recommender systems. Additionally, perceived accuracy appeared to be a partial mediator of the relationship between social presence and satisfaction, whereas perceived accuracy appeared to be a full mediator of the relationship between self-reference and satisfaction.

키워드

저자

• Jaewon Choi [ Assistant Professor, Department of Business Administration, Soonchunhyang University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국경영정보학회 정기 학술대회 [KMIS Conference]

• 간기

  반년간

• 수록기간

  1990~2026

• 십진분류

  KDC 325 DDC 658