Earticle

초록

영어

This study aims to provide the results of a case study, based on the action research approach, in which an user-oriented management system for enterprise information systems operational performance is successful developed and applied. This study performs the research and summarizes the results by adopting 5-step approach of action research, i.e., diagnosing, action planning, action taking, evaluating and specifying learning. The most important lessons learned from the study include (1) operation performance measures should be established to be shared by the management and users; (2) evaluation and improvement activities should be performed continually; and (3) formula to calculate the measure should be evolved so that improvement initiatives can be identified. The results of the study are expected to provide the companies intending to develop a management system for enterprise information systems operational performance with the practical and useful information. In addition, it is expected to suggest the research results that can be utilized as a basis for future research in this area.

목차

Abstract
 1. 서론
 2. 분석 방법론 및 사례 기업
  2.1 분석 방법론
  2.2 사례 기업
 3. 사례 분석 결
  3.1 진단
  3.2 실행계획 수립
  3.3 실행
  3.4 평가
  3.5 교훈 제시
 4. 결론
 참고문헌

키워드

저자

• 이용근 [ Yong Geun Lee | 동국대학교 서울캠퍼스 경영대학 경영정보학과 박사과정 ]
• 황경태 [ K.T. Hwang | 동국대학교 서울캠퍼스 경영대학 경영정보학과 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005