In the context of start-up and growth education service in traditional market merchant need to integrated approach looking for more educational effectiveness. This study try to integrate main three theoretical models – service quality model, technology acceptance model, and educational motive model – pertaining to merchant’s education of traditional market. The results of empirical analysis collected from the 207 merchant’s data participating to the 10 traditional market educational program, each model has significant explanation power for educational performance. In service quality model, the educational environment among five service quality components has relatively the strongest effect on the transfer of learning, and trust on the satisfaction of education. In TAM, there is mediation effect of the usefulness between educational environment and satisfaction, of easiness between trust and transfer of learning. In educational motive model, we find the strong direct and meditative effect of the educational motive. In the integrated model included these three model simultaneously all together, empathy and trust of service quality components have strong impact on educational satisfaction and the mediation effects has founded usefulness of TAM in the relation between environment and satisfaction, and educational motive in the relation between the learning orientation and satisfaction.
목차
Ⅰ. 서론 Ⅱ. 이론적 배경 Ⅲ. 실증연구 설계 Ⅳ. 실증분석 및 결과 V. 결론 참고문헌
키워드
service quality modelTAMeducational motive modeltraditional market merchant’s start-up education
한국창업학회는 기업가정신, 사회적기업가정신, 조직기업가정신, 국제․지역창업, 기술창업, 문화창업, 비영리창업, 여성창업, 소상공․자영업창업, 중소벤처창업, 창업경영, 창업교육, 창업지원정책, 창업컨설팅, 가족기업, 사회적기업, 벤처캐피탈 등 창업학 및 이와 관련되는 학문의 연구와 적용을 통하여 한국창업학의 발전과 창업정책개발, 국가경제 및 기업의 성장 발전에 기여하며, 회원 상호간의 학술교류와 친목 도모를 목적으로 한다.
간행물
간행물명
한국창업학회지 [Journal of the Korean Entrepreneurship Socieity]