창업 점포의 물리적 증거(physical evidence) 요소가 점포 브랜드 태도에 미치는 영향에 관한 연구
The Influence of Store’s Physical Evidences on Store Brand Attitude in Start-up Store Business
Nowadays the rate of start-up store business is increasing. The importance of physical evidence of intial store business is critical to run a successful store business. This research attempts to define the store’s physical evidence factors based on existing research about service environment. This research defines store’s physical evidence to 4 dimensions. Those are exterior factors, interior factors, contents factors and ambient factors. In conclusion, this study analyzes influence of these physical evidence factors. All 4 factors, exterior factors, interior factors, contents factors and ambient factors affect to customers store brand attitude positively. This research can show how start-up store can attract customers to their site in terms of store’s physical evidences. They have to consider store’s physical evidences like exterior factors, interior factors, contents factors and ambient factors as crucial management point in their initial business stage.
한국창업학회는 기업가정신, 사회적기업가정신, 조직기업가정신, 국제․지역창업, 기술창업, 문화창업, 비영리창업, 여성창업, 소상공․자영업창업, 중소벤처창업, 창업경영, 창업교육, 창업지원정책, 창업컨설팅, 가족기업, 사회적기업, 벤처캐피탈 등 창업학 및 이와 관련되는 학문의 연구와 적용을 통하여 한국창업학의 발전과 창업정책개발, 국가경제 및 기업의 성장 발전에 기여하며, 회원 상호간의 학술교류와 친목 도모를 목적으로 한다.
간행물
간행물명
한국창업학회지 [Journal of the Korean Entrepreneurship Socieity]