호텔기업 아웃소싱 근로자의 근로생활의 질이 이중몰입에 미치는 영향연구
A Study on the Effectiveness of Outsourcing Employees on Quality of Working Life & Dual Commitment on Hotel Enterprise
The attainment of this research is to identify how the outsourcing employee's quality of working life effects the dual commitment. The samples are the surveys of the outsourcing employees, who work at 10 of the five-stars ranked hotels, which are located in Seoul, Busan, and Jeju Island. Among the 500 samples, the 480 of the surveys are used for the analysis. The survey is composed with 2 sections: demographics, quality of working life, and dual commitment. And the SPSS 18.0. Window version was used for accomplishing the research. The outcome of Cronbach’s alpha was as follows: the quality of working life was rated 0.902 and dual commitment was 0.924. It was showed that the personal level of quality of working life was sharply influencing the commitment to the company of employed. Through the cooperative relation between the employed company and the company of customer, the attention and also the support for the subcontract workers are needed. And the critical point of this survey is the deficiency of the representative nature, as the convey was not aimed at all of the hotels in nation.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 아웃소싱(Outsourcing) 2. 근로생활의 질(Quality of Working Life : QWL) 3. 이중몰입(Dual Commitment) 4. 선행연구 Ⅲ. 연구 설계 1. 연구모형 2. 가설설정 3. 변수의 조작적 정의 및 측정척도 4. 조사기간과 대상 5. 자료수집 및 분석방법 Ⅳ. 분석 결과 1. 표본의 특성 2. 신뢰도 및 요인분석 결과 3. 상관계수 4. 가설 검정 Ⅴ. 결론 참고문헌
키워드
Outsourcing employeesQuality of working lifeDual commitmentHotel enterprise.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.