This article shows an approach to understanding the preferences of trade show participants It is based on rule-developing experimentation (augmented conjoint analysis) and is demonstrated by a case study assessing what influences the interest of participants to attend a trade show, especially KEPES. This paper, therefore, examines the way in which relationship marketing is currently being employed in the trade show industry and assesses how improved communication can result in the effective application. The findings of this study indicate that customers must understand and be informed of the future direction that their trade show organizers will take. Since service is the nerve centre of any organization, Trade show organizers must improve on their service to customers by conducting regular satisfaction surveys to get feedback from customers and monitor their attitude. The fulfilment of these recommendations will promote and enhance relationship marketing in the trade show industry.
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Abstract Ⅰ.서론 1. 문제의 제기 2 .연구의 목적 Ⅱ. 이론적 고찰 1. 전시회의 정의 2. 전시회의 종류 3. 무역전시산업의 중요성 Ⅲ .사례분석 1. KEPES 2005의 마케팅믹스 분석 2 .오거나이져 분석: ㈜ K.Fairs 3. 설문지 만족도 분석 4. SWOT분석 Ⅲ. 결론- 전략대안 및 수립 참고문헌