국제회의 시설로서의 COEX에 대한 국제회의 기획자와 주최자의 행사 전후의 인식변화에 대한 연구
The Research of the Perceived Change to Meeting Planners and Organizers on Pre- and Post- Congress about COEX as a Convention Facility
Korea’s convention industry has been growing rapidly in recent decades and many convention facilities have opened to meet growing industry needs. COEX, the leading convention facility in Korea, has been working to expand its capacity in facility management and service quality. The purpose of this study is to observe any differences between meeting planners and convention organizers expectations and their degree of satisfaction before and after their conferences. 50 meeting planners and convention organizers participated on this survey and it showed that COEX should concentrate its performance on serving quality of meeting rooms, better prices, and overall affordability.
목차
Abstract I. 서론 Ⅱ. 이론적 배경 Ⅲ. 연구설계 1. 모집단 및 표본조사 2. 조사자료의 분석방법 Ⅳ. 분석결과 및 특성 분석 1. 조사표본의 인구통계학적 특성 2. 측정변수의 기술 분석결과 Ⅴ. 결론 및 논의 참고문헌
키워드
Convention FacilityCOEXPre- and Post-CongressMeeting plannerConvention Organizer