심리적 임파워먼트가 조직공정성과 혁신행동의 관계에 미치는 매개효과
Mediating Effects of psychological empowerments on the Relationship Between organizational justices and Innovative Behaviors in Hotel Firms
The purpose of this study is to review and to investigate the impact of organizational justice on innovative behavior and psychological empowerment. To achieve this purpose, a questionnaire was developed based on previous studies and data were collected by employees in a deluxe hotel in Seoul. In total, 260 questionnaires were distributed and 228 valid and complete questionnaires were collected for empirical data analysis. Then the data and hypotheses were examined using SPSS12.0. The result of this study shows that organizational justice has a great effect on innovative behavior and psychological empowerment. And it has been found that psychological empowerment has a mediating effect between organizational justice and innovative behavior. The results of this research show that for competitive advantage under the competitive environment of the hotel industry, in addition to human resource management and organizational management, the management system which emphasizes the importance of organizational justice and psychological empowerment among company members should be built.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 조직공정성 2. 혁신행동 3. 심리적 임파워먼트 Ⅲ. 연구조사 설계 1. 연구모형 및 가설의 설정 2. 변수의 조작적 정의 Ⅳ. 실증분석 1. 조사방법 및 대상자의 특성 2. 신뢰성 및 타당성 평가 3. 가설의 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.