전시회 체험요소가 전시회 이미지, 만족과 추천의도에 미치는 영향
An Analysis of Effect Relationship among Experience Factors, Exhibition Image, Satisfactory and Recommendation Intention
The aim of this study is to identify the effect relations among experience factors, exhibition image, satisfaction and recommendation intention of visitor to exhibition. More specifically, this study adopts Pine & Gilmore's(1998) "the three realms of an experience" (i.e.,escapist, educational and entertainment) in order to examine the underlying relationships. To achieve the purpose, this researcher conducted a questionnaire survey on visitors in exhibition. A structural equation model ing was performed to identify the relationships among the factors using SPSS 20.0 and AMOS 20.0. The study results indicated that experience factors consisted of three ones-escapist, educational and entertainment, and that the exhibition image was made up of three factors-convenience, cleanliness and emotional image. Also, all experience factors except escapist have positive impacts on exhibition image and the relationships between three experience factors, satisfaction and recommendation intention are significantly effected one another. This results are expected useful materials to manage exhibition in future.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 체험요소 2. 전시회이미지 3. 참가자 만족과 추천의도 Ⅲ. 연구방법 1. 연구모형 및 연구가설 2. 변수의 조작적 정의 3. 조사설계 Ⅳ. 실증분석 결과 1. 인구통계학적 특성 2. 타당성과 신뢰성 검증 3. 연구가설검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.