Earticle

초록

영어

The purpose of this study investigated the effect of emotional leadership on job satisfaction and service orientation. In particular, this study examined followership as a moderating in the relationship between emotional leadership and job satisfaction. On the basis of theoretical linkages between the constructs, an conceptual model and hypotheses were established with in a total of 200 questionnaires, the study reviewed reliability and fitness of research model and verified three hypotheses with SPSS program version 18.0 and AMOS Program. The study resulted that the emotional leadership showed a signigicant influence on job satisfaction. Also, job satisfaction had a positive influence on service orientation. But, followership has not significant direct effect between emotional leadership and job satisfaction. The implications revealed in the study would help establish strategies to enhance partnership between leaders and followers for service orientation. A healthy partnership between leaders and followers can double an organization's effectiveness. leaders need to understand that an organization's success is determined by nurturing effective followers, and devote all their energies to developing their followership.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 감성리더십
  2. 팔로어십
  3. 직무 만족
  4. 서비스지향성
 Ⅲ. 연구 설계
  1. 연구모형 및 가설 설정
  2. 변수의 조작적 정의 및 측정변수
 Ⅳ. 실증분석
  1. 조사대상자의 일반적 특성
  2. 조사척도의 탐색적 요인분석 및 신뢰도분석
  3. 가설 검증
 Ⅴ. 결론 및 시사점
 참고문헌

키워드

저자

• 정혜란 [ Hyeran Jung | 극동대학교 호텔 · 외식경영학과 교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338