Earticle

초록

영어

The purpose of this study is to review and to investigate the impact of organizational justice on innovative behavior and the moderating role of trust. This study aimed to explore the relationships among organizational justice, trust, innovative behavior of the airline flight attendants. In addition, it tries to find out the moderating effects that the trust have contributed to organizational justice and innovative behavior. In total. 270 questionnaires were distributed and 232 valid and complete questionnaires were collected for empirical data analysis. The results from the empirical study shows that 1) organizational justice has positive impact on innovative behavior as proxy variable of organizational performance and 2) trust has moderating role between organizational justice and innovative behavior. The results of this research shows that for competitive advantage under the competitive environment of the airline, in addition to human resource management and organizational management, the management system which emphasizes the importance of organizational justice and the trust among company members should be built.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 이론적 배경
  1. 조직공정성
  2. 혁신행동
  3. 신뢰
 Ⅲ. 연구조사 설계
  1. 연구모형 및 가설의 설정
  2. 변수의 조작적 정의
 Ⅳ. 실증분석
  1. 조사방법 및 대상자의 특성
  2. 신뢰성 및 타당성 평가
  3. 가설의 검증
 Ⅴ. 결론
 참고문헌

키워드

저자

• 강상묵 [ Sangmuk Kang | 영진전문대학 국제관광계열 교수 ]
• 조경희 [ ᆞKyunghee Cho | 동신대학교 스튜어디스학과 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338